Receptionist wanted at Spanner Time Garage

Here's what you can expect from the role

Customer Check-In:

Greet customers, check vehicles in and hand keys back at collection.

Enquiries:

Answer the phone, emails and website or social media enquiries.

Diary & Scheduling:

Book work into the diary and manage the workshop schedule.

Customer Updates:

Pass customer authorisations and updates between the workshop and the customer.

Payments & Invoicing:

Take payments and raise invoices.

Parts & Deliveries:

Chase parts orders and log deliveries.

Job Records:

Keep job records up to date on our job management system.

Front of House:

Keep reception and the customer area tidy and welcoming.

Yard Support:

Occasionally move cars around the yard or run a customer home (if you drive).

Hours that work for you

We're happy to fit the role around real life - whether you want a few days a week or a full week at reception.

• Choose 3 or 5 days a week, Monday to Friday
• Standard daytime working hours
• Flexible start and finish times can be arranged around school runs, appointments or other commitments

The right person for the job

Essential

• Friendly, confident manner in person and on the phone
• Organised and able to juggle several things at once
• Reliable and punctual
• Comfortable using a computer, email and booking software

Useful, but not necessary

• Full UK driving licence
• Some knowledge of cars or the motor trade
• Previous reception, customer service or admin experience

Full training is provided. Attitude matters more than experience.

What you get for joining us

Pay:

Competitive hourly rate, depending on experience.

Holiday:

28 days' paid holiday (pro rata for 3 days a week), including public holidays.

Pension:

Workplace pension.

Flexibility:

Flexible working pattern.

Staff Discount:

Discounted servicing and repairs on your own car.

The Team:

A warm, comfortable reception and a small, friendly team.

Parking:

Free parking on site.